Silent Heroes of the Hospital Need an Upgrade

Silent Heroes of the Hospital Need an Upgrade

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When people think of hospitals, they may not think about the facilities that house the hospital or the people who maintain it. But, the maintenance of facilities and the regulations required to keep those facilities open for patient care is a very serious business.

Several governing bodies such as the Joint Commission and the Department of Health guide and control a hospital’s Facilities Department. When they send out an inspector for a surprise site visit they require hospitals to provide certain documents in order to verify that proper preventative and corrective maintenance is being done.

The Facilities team consists of managers, supervisors and technicians who work around the clock to ensure that the hospital a safe place to care for patients. One of the amazing things about this is that technicians from several hospitals around the country manage this critical part of the hospital environment with either outdated software systems or with no software systems at all; instead filing binder after binder with printed work orders for documentation.

During an inspection, hospital personnel touring with the inspector are asked questions about certain pieces of equipment throughout the hospital. They are then required to provide work order documentation of the maintenance for those pieces of equipment in a timely fashion. While under pressure from the Department of Health to produce required documentation, would you rather sift through dozens of binders stored in random order hoping to find what you need in time or would you prefer to look it up quickly and easily by equipment number from an automated retrieval system such as a CMMS?

CMMS stands for Corrective Maintenance Management System and can do for facilities maintenance what the advancement in technology with EMR (Electronic Medial Record) did for patient care. Many of the benefits of a CMMS are:

  • Audit trails for HIPPA compliance
  • Lower paper and printing costs
  • Better tracking for delay of work
  • Increased asset life by improving the way maintenance is performed
  • Better documentation of work
  • Faster and more accurate reporting for committees
  • Dispersal of the work load between the data specialist and the technicians
  • More efficient closure on monthly work orders

As they have with other industries, software companies have developed CMMS software specifically designed to suit the specialized needs of healthcare facilities. As technology evolved, they continued to update their software by developing web based applications accessible from iPads, smartphones, etc. so that hospital technicians can report their work order changes and completions in real-time.

Most often the patient care area of the hospital receives the technology upgrades, but the Facilities Department should not be forgotten. Technological advancements are crucial for hospitals to meet the requirements of all their governing bodies. CoreTech Revolution is well versed in the growing needs of healthcare technology. If your facility is in need of a technological upgrade let us know how we can help.

~Kristen Price