05
Aug
I Don’t Know How To Do That!
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Have you ever been frustrated because you were asked to do something but none of your co-workers knew how to do it? Not even your boss? Or “the way we...
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01
Aug
First impression. Remember how your mom used to make you stand up straight, be polite and shake someone’s hand upon meeting them? Make eye contact and make a good first...
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29
Jul
New Boss, New Culture. New CEO, New Culture. New Executive, New Culture. Do you see a pattern here? Any time an organization adds or changes leadership, there is generally also...
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27
Jun
Do you know what your core values are? Or how about this - do you know why you get pushy when someone tries to derail your project? Or does someone...
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24
Jun
Customers are your bread and butter – you can’t lose sight of that. It doesn’t mean that the customer is always right, but they are a big part of why...
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20
Jun
We all have processes to follow no matter what industry we are in. But have you ever asked yourself why you do some of the processes that you follow? Do...
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17
Jun
The federal government instituted a program (as part of the Affordable Care Act) that financially penalizes hospitals for patient readmissions (for the same condition). Medicare payments to hospitals will be...
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13
Jun
Have you ever had that one customer that pushes you over the edge? They keep changing their mind, increasing scope, not delivering, etc. They’re taking you away from focusing properly...
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10
Jun
Each organization has its own personality, its own illustration of accepted norms and values, in other words, each organization has its own culture; its own proper way to behave within...
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01
May
The set quiets and the camera rolls – execution begins! All the reading of lines, practicing the movements, designing the set, everyone is ready to play their part! Suddenly –...
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