27
Feb
Difficult Conversation
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Have you ever had to have a difficult conversation with an employee? A conversation that will not only be uncomfortable, but is also a sensitive subject? In the world of...
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14
Feb
Do You Appreciate Your Employees? Does It Show? Is employee appreciation necessary? What are ways I can recognize my employees for doing a good job? What if I don’t have...
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13
Feb
What makes a super-star employee? Do you recognize if you have one or maybe two? Did you encourage and mold them into a super-star or did you happen to hire...
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05
Aug
Have you ever been frustrated because you were asked to do something but none of your co-workers knew how to do it? Not even your boss? Or “the way we...
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01
Aug
First impression. Remember how your mom used to make you stand up straight, be polite and shake someone’s hand upon meeting them? Make eye contact and make a good first...
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29
Jul
New Boss, New Culture. New CEO, New Culture. New Executive, New Culture. Do you see a pattern here? Any time an organization adds or changes leadership, there is generally also...
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27
Jun
Do you know what your core values are? Or how about this - do you know why you get pushy when someone tries to derail your project? Or does someone...
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24
Jun
Customers are your bread and butter – you can’t lose sight of that. It doesn’t mean that the customer is always right, but they are a big part of why...
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20
Jun
We all have processes to follow no matter what industry we are in. But have you ever asked yourself why you do some of the processes that you follow? Do...
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17
Jun
The federal government instituted a program (as part of the Affordable Care Act) that financially penalizes hospitals for patient readmissions (for the same condition). Medicare payments to hospitals will be...
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